User Experience Monitoring
When you embark on a journey for digital transformation, the user experience is crucial for ensuring the adoption of the productivity solutions. Similarly the performance of customer facing applications determines the popularity of the site and therefore the growth in revenues.
More complex, more distributed and more dynamic than ever before, the modern IT environment needs application performance monitoring and management that matches its agility. Inadequate application performance can directly affect a business, hurting brand image or cutting into revenue as customers struggle to complete transactions.
Application Performance Management (APM) is evolving and growing rapidly, shifting from the legacy of monitoring the network infrastructure to one ensuring the user experience performs well. The increased use of the Web, cloud and mobile applications demand complex products for network engineers and managers to track their performance.
DCM’s APM services
- Monitor the servers where the applications are hosted for their performance and raise an alert in case of any spike in the system process or the network utilization
- Help reduce L2 and L3 escalations because of the pro active monitoring that we provide.
- Use analytic tools to predict possibilities of failure and take corrective action thereby reducing downtimes