White Papers

Driving Customer Experience through Virtual Reality in IT Help / Service Desk

A few years ago, the chatbot phenomenon swept the consumer world. Today, people are becoming more and more at ease using conversational AI and virtual assistants to do everything. Yet, despite this consumer-driven craze, one area that seems to have been leftlargely in the dark is the IT help desk.

AI/VR – The future of Healthcare

From microscopes and surgical navigation to cloudbased EHR solutions, technical innovation in the medical industry has always played a pivotal role in enabling better health outcomes for patients. Virtual reality (VR) and user experience, while long used as a buzzword in many sectors, has found a real-world application in the medical industry.