Redefining Healthcare
The healthcare industry is undergoing rapid transformation, driven by advancements in scientific research, disruptive technologies, and a growing emphasis on consumer-centric care.
With digital transformation taking center stage in redefining the healthcare sector, the focus is shifting from service operations to new business models that incorporate tools and methodology which enhance existing protocols, mitigate mishaps and improve the patient experience.
- Transition to next-gen healthcare services that minimize safety risks, prevent data breaches
- Address the current gaps in patient-health care team, collaboration
- Improving Patient Experience
Healthcare costs are going up but there are limitations to the amount the insurance companies will pay to healthcare providers. Similarly the patient’s expectations on quality of care and interactions with the healthcare provider have gone up dramatically. Patients prefer to go to hospitals with better facilities, doctors and a reputation for good care.
Our Offerings
IT consulting and managed services
With tremendous pressure on health practitioners to deliver quality treatments and timely diagnosis, dealing with administrative tasks and technical-related issues overburdens them and creates challenges in patient care.
To address these concerns, we offer a suite of services aimed at automating internal processes, optimizing EHR data delivery, and enabling intuitive patient self-service. Our solutions include:
- Developing EMR (Electronic Medical Records) software to help healthcare providers refocus on patient care.
- Establishing robust processes and IT infrastructure, including systems, applications, networks, and workflows, to ensure smooth and uninterrupted business operations.
- Relieving the burden of IT hiring by offering flexible, scalable support tailored to your evolving technology needs.
- Implementing analytics systems to drive better clinical outcomes and increase revenue per patient or per bed.
- Maximizing the ROI of non-IT equipment through predictive maintenance systems that enhance productivity and reduce downtime.
Security systems and safety
The healthcare industry is a prime target for phishing attacks due to the availability of massive amounts of sensitive medical and personal data.
Healthcare organizations are prone to risks from vulnerabilities in the systems of their vendors and other third-parties; hence it is essential to establish processes that meet data regulatory requirements and confidentiality for sensitive patient information including government and regulatory framework such as HIPAA.
- Our services can help analyse security threats and provide solutions that address loopholes and assess areas of concern as well as setup systems for business continuity.
Cloud Solutions
There is an increasing need for healthcare organizations to comply with evolving regulatory requirements while leveraging innovative technologies to build future-ready enterprises and deliver superior patient care.
To meet these evolving needs, we provide cloud-based solutions that ensure secure, scalable, and cost-efficient access to critical information and help:
- Transition legacy/traditional applications to the cloud ensuring advanced services and solution for HIPAA-compliance
- Analyze security and compliance measures to determine if the new cloud environment matches industry standards
- Implement best practices and audits to gauge gaps or vulnerabilities in the cloud environment.
Patient – Practitioner one stop solution for enhanced user experience
In order to improve patient experience, many providers have turned to technology to help facilitate operations and patient management. However, the paradox in today’s healthcare landscape is that as more systems, software, and devices come online, it becomes increasingly difficult to allocate resources toward best practices and keep the focus where it truly belongs—on the patient’s needs.
At DCM we understand, that the experience of the patient is the key for your business model. Our cloud based mobile application allows users – Patients & their social contacts like family members, Practitioners, Healthcare providers and third party providers to come on a common platform where they can ensure they get "WHAT THEY WANT, WHENEVER THEY WANT".
Our solutions offer
- Onboarding of relevant users – Patients , healthcare providers, Pharmacist etc.
- Give Patients and other users “What They Want” thus improving patient care.
- Virtual assistants to help the patients.
- Online appointment bookings and online consultations with advanced AI and NLP techniques.
- Secure access to patient data through a patient portal.
- Educates patients with helpful content and custom messages.
- Setup professional profile pages for your healthcare providers.
- Helps patients get their prescriptions fulfilled and lab tests done.
- Maintains Patient health history.
- Simplify payments with online payment option.
A glimpse of our Mobile App
Patient and hospital management Apps
Closed group social media Healthcare App
Using full-stack development, we created a comprehensive Healthcare App designed to support patients, their loved ones, and healthcare providers. The app facilitates real-time updates on patient status while enabling seamless communication and coordination between all stakeholders. Key features include:
- Application with different UIs for patient, doctors / care givers & relative friends – EMR data is picked and added to the historical records for easy reference Application conform to different EMR standards.
- Conversational Voice Bot – To help elderly patients, a conversation is embedded into the application. This can help patients, book appointments with the doctors, order medicines, etc.
- Closed group social media feature – Only friends / relatives approved by the patient can see status of the patient’s vital parameters and incase of an emergency take steps to help the customers
How does the “APP” benefit you?
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Notification for medications, doctor consultations and visits
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Improves monitoring of the patient’s health which results in less medical support costs.
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Helps maintain backup, and keep patient data confidential
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Cuts down medical errors and increased efficiency
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Enables real-time data to improve health care and patients
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Better UX will improve patient experience and drive results