Expertise & Experience that delivers strategic IT solutions

 

Technology is all pervasive in every business, large or small. A professional IT services company helps realize the true potential of all the IT tools that your company deploys including helping you identify the right tools. Professional Services is a broad term for a diverse set of services – from Digital Transformation to Managed Services, cyber security, data management, and even set up and installation. Our IT Professional Services provides a multidisciplinary team of IT consultants and experts who execute well defined strategies to deliver the best solution for your organization.

Managing the Modern age IT
Strong Project Management Skills
End to end Professional and Support Services
Expert with Industry Wide Experience
20+ Years of Implementations
Best of Breed Solutions and Technologies
 

Consulting Services

DCM’s IT Consulting provides advice on the best fit in strategies tools, processes and infrastructure, to take your organization to the next level.

Our professional IT consulting services include business insight and results-based solutions for all aspects of technology, including project management and process optimization, mobile application development, cloud journey, digital strategy and execution, and IT infrastructure services. We build unique IT management solutions for our customers, leveraging leading technology experts in each field.

Consulting services portfolio offers

Cloud Migration and Optimization Consulting
Our consultants continually navigate you through the complexities of cloud migration. Their expertise help identify potential risks, develop effective mitigation strategies and optimize processes.
Network and Application Performance Consulting
Our team of experts assess, design, develop, manage applications and ensure secured networks strategies to ensure seamless cloud operations.
Security and Resilience Consulting
Assessing, planning, and implementing strategies to protect digital assets from threats while ensuring systems can withstand disruptions.
Data Centre Management Consulting
Our consultants assess the infrastructure and operations to identify efficiency improvements such as server consolidation, virtualization, energy efficiency and resource utilization.
Robotic Process Automation Consulting
Our RPA consultants can help you choose the right RPA tools and integrate technologies like machine learning and artificial intelligence with RPA to transform your enterprise eco-system.
IT Support and IT Service Management Consulting
Assisting in designing and optimizing IT service and support processes, aligning them with business goals, and enhancing overall service quality and efficiency.
 

Implementation Services

We have accumulated more than 1000 man-years of experience doing implementation projects in multiple countries over the last two decades. With rich industry and technical expertise, DCM’s implementation services help you unlock maximum value across technology, data, and operations to accelerate your unique digital transformation.

Our highly experienced consultants are backed by tools, architectures, roadmaps and process framework developed over decades of experience helping customers worldwide.

Our implementation engineers have access to the latest cutting-edge technologies because we have setup CoEs for companies like Automation Anywhere, IBM & Oracle. These centers are equipped with the latest software from these vendors. Our engineers test the proposed solutions, in these centers before deploying to the customer environment. Whether you are doing a large-scale Digital Transformation initiative or implementing an Analytics solution, we do the groundwork in these CoEs before deploying at the customer site – resulting in quicker and better implementations. We specialize in installation, configuration and integration of tools from multiple OEM in on-prem or cloud environment.

Some of the successful implementations

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    Data Center

    End-to-end data center setup for an enterprise implementing various platforms and tools.

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    Network Performance

    Network Performance tools implementation for a state wide network.

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    Implementation of ITSM

    Implementation of ITSM tools such as Network Monitoring, Server Monitoring, Service Desk and Integration for a city wide network.

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    Patch Management

    Patch management software implementation for a large enterprise spread across many countries worldwide.

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    Data Integration

    Creating a “lake” on the cloud and integrating data between an on-cloud ERP, on-prem DMS system and Microsoft Excel sheets.

Tools and Technologies

Operation Management Tools
Service Desk and Asset Management  
Patch Management Tools      
RPA    
Analytics    
Conversational AI  

Staff Augmentation services

The strength of DCM lies in its highly skilled, experienced, certified pool of resources and its time tested delivery mechanism. We have a satisfied client base due to our elaborate hiring procedure, which involves multiple interviews, written tests and detailed background and reference checks. In addition our facility for providing state of art training and hands on experience on our internal projects enables us to provide the best ready-to-deploy resources to our clients. Furthermore, our commitment to continuous improvement ensures that our team stays ahead of industry trends and technological advancements.

The company follows a very elaborate and formal mechanism, to oversee the administration of services of the onsite engineers, by deputing assignment managers, who ensure proper delivery, resolve client and employee issues and any other matter that may need attention.

Our Training Competency Centre spends substantial amount of time in selecting, recruiting, training and improving the skills of the technical resources so as to enable them to operate in the highly competitive IT Infrastructure domain. Dedicated training infrastructure exists including two training Labs, servers with different operating systems, different SAN environments, different backup systems for providing comprehensive training to employees.

Our Offerings Include

Staffing

We let you exceed your hiring goals with our services. Our recruiters understand the new technologies and ever-changing demand of technical skills. With 30+ years of experience in IT we hire the best talent for you thus reducing your efforts and improving the productivity of your teams.

DCM Hire Train Deploy (HTD)

This model offers a value added service in addition to finding the right skill set. Our HTD offerings, ensure that the candidate must be a best fit for your requirements, hence we take the responsibility for their training (on job) and once completed, they are deployed at customer site.

DCM BOOT

This offering targets companies setting up operations in India with limited IT resources needed during the launch phase. Resources hired based on our criteria shall be managed by us initially and continue to operate from our premises. When you decide to transfer, we provide the entire running staff to ensure minimal transition challenges.

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No. of Project implementations
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No. of countries project delivered
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Why DCM Professional services ?

Implementing a new managed outsourcing service arrangement can be disruptive if not planned and communicated effectively. DCM’s proven project methodology and set of best practices are instrumental in ensuring timely transition with minimal disruption to the user community.

  • Minimize disruption to your business operations
  • Accelerate ROI and productivity
  • Rely on one partner for complex projects

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Would you like to fill in the skill GAP in your IT function?