Jobs in India
Job Details
| Job Title | ServiceNow Financial Services Operations (FSO) Banking Developer |
| Posted On | 03-09-2026 |
| Experience | 4+ |
| Job Location | Bengaluru |
| No. of Positions | 1 |
Details :-
Job Title: Senior ServiceNow Developer – Financial Services Operations (FSO) Banking
Experience Level: 4+ Years
Location: Bengaluru, Hyderabad, Chennai, Pune, Mumbai, Delhi, Noida, Gurugram, Kolkata.
Employment Type: Full-Time
Job Summary
We are seeking an experienced ServiceNow FSO Banking Developer with 4+ years of hands-on platform experience to design, configure, and scale critical banking workflows. In this role, you will leverage ServiceNow’s Financial Services Operations (FSO) architecture to build digital workflows for core banking operations including loan servicing, deposit operations, card management, payment inquiries, disputes, and KYC/AML onboarding. You will work closely with cross-functional banking and IT teams to automate complex back-office financial processes while maintaining strict compliance, data privacy, and security standards.
Key Responsibilities
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FSO Solution Development: Design, configure, and customize ServiceNow FSO application modules tailored for core banking operations (Deposits, Personal/Business Loans, Card Operations, Disputes & Fraud, Payment Inquiries).
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Workflow Automation: Build and optimize complex business processes using Flow Designer, Script Includes, Business Rules, Client Scripts, and UI Policies.
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System Integration: Integrate ServiceNow with core banking systems, payment rails, credit decision engines, CRM platforms, and KYC/AML verification tools using Integration Hub, REST/SOAP APIs, and web services.
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Portal & Workspace Customization: Develop and maintain Configurable Workspaces, Financial Services Playbooks, and Service Portals to enhance agent, manager, and customer experiences.
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Compliance & Security Governance: Implement fine-grained Access Control Lists (ACLs), Data Privacy controls, and Banking Data Model standards compliant with BFSI regulatory guidelines.
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Platform Delivery: Manage Update Sets, participate in Agile/Scrum sprints, unit test solutions, execute automated test frameworks (ATF), and support UAT deployments.
Required Skills & Qualifications
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Experience: Minimum 4+ years of total ServiceNow development experience, with at least 1.5–2 years dedicated to ServiceNow FSO (Banking vertical).
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Core Technical Expertise: Advanced JavaScript, Glide API, Flow Designer, Integration Hub, Service Portal, Record Producers, and Workspaces.
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Domain Knowledge: Functional familiarity with retail or commercial banking workflows (e.g., account opening, transaction disputes, card chargebacks, document verification, payment exception handling).
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API & Security Protocols: Hands-on experience with REST/SOAP APIs, OAuth 2.0, Webhook integrations, and ServiceNow ACL security models.
Preferred Certifications
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ServiceNow Certified System Administrator (CSA)
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ServiceNow Certified Application Developer (CAD)
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ServiceNow Certified Implementation Specialist – Financial Services Operations (CIS-FSO) (Highly Preferred)